How can we help?

StillHype is a fan engagement gate platform for independent artists on SoundCloud. You create a gate that requires fans to complete actions — like following your profile, liking a track, or leaving a comment — before they can download your music.

From your dashboard, click "+ New gate". Give your campaign a title, upload your cover art and MP3 (or paste an external download URL), then add your gate steps. Hit "Save campaign" and your gate goes live immediately with a shareable link.

You can require fans to: follow your SoundCloud profile, like a specific track, repost a track, or leave a comment on a track. Email capture is included on every gate by default. You can stack multiple steps in any order.

When a fan reaches a SoundCloud step, they connect their SoundCloud account via OAuth (the official login flow). StillHype then checks in real time that they've completed the required action — follow, like, repost, or comment — before unlocking the download.

Go to your SoundCloud profile in a browser. The URL in the address bar is your profile URL — it looks like soundcloud.com/yourname. Paste that into the "Follow on SoundCloud" step when building your gate.

Open the track on SoundCloud and copy the URL from the address bar — it looks like soundcloud.com/yourname/trackname. Use this for like, repost, or comment steps.

Ask them to make sure they're logged into the correct SoundCloud account when they connect. If the action was done before they opened the gate, it may not register — they should try completing the action again with the gate open, then click verify.

Direct uploads support MP3 files up to 50MB. For WAV, AIFF, FLAC, or any other format, use the "Share a link" option instead — it's free and supports any file size.

Yes — and this is the recommended way to do it. Upload your WAV or AIFF to Google Drive, Dropbox, or WeTransfer, grab the share link, then choose "Share a link" when creating your gate and paste it in. Fans get sent directly to your file after completing the gate. No extra cost, no conversion, full quality.

Google Drive: right-click the file → Share → change access to "Anyone with the link" → Copy link. Dropbox: open the file → Share → Copy link. WeTransfer: upload your file at wetransfer.com, add your email, and copy the link it gives you. Paste whichever link into the "Share a link" field in your gate.

Yes — any publicly accessible URL works. If you already have your track hosted somewhere (e.g. your own server, Bandcamp private link, etc.), paste it into the "Share a link" field and fans will be redirected there after completing the gate.

Once all required gate steps are completed, the download starts automatically for MP3 uploads, or fans are sent to your external link. A "Download again" button also appears in case they need it.

From your dashboard, click into any campaign to open its analytics page. You'll see a list of recent fans with their emails and the date they came through the gate.

Yes — on the campaign analytics page, click "Export CSV" to download all fan data for that campaign as a spreadsheet.

Not automatically during beta. Fan email capture is for your own list — you own the data and can use it however you like.

Make sure your campaign is published (shown as "Live" on your dashboard). If it's showing as "Draft", click "Publish" on the campaign card. Also check that you've added at least one gate step and a download URL or file.

Hit the PANIC button in the top nav bar of your dashboard. It instantly logs a report with your current page and browser details so we can investigate. You'll see "✓ REPORTED" when it's been sent.

Make sure you're using the email address your invite was sent to. If you've forgotten your password, contact us at hi@stillhype.io and we'll get you sorted.